Refund & Returns


Here at Iguana Leathers , our customers are important to us and we want you to be happy with your purchase.

It's important that you inspect your goods as soon as possible after they have been delivered.

If you are not happy with an item and the item is not faulty, you must return it to us in its original condition (the condition in which it was sold) and original packaging no later than 30 business days from the day the item was received by you. You will be responsible for the cost of returning the goods to us and we will issue you with a full refund of the purchase price within 7 days of receiving the returned goods. Refunds are issued via the payment method that was used to purchase the goods.

Prior to returning the item, please contact us on sales@iguanaleathers.com and we will guide you through our simple returns process.
NOTE: items purchased via Iguana Leathers cannot be returned during the processing time (refers to the time that an order needs to be packed, labeled and delivered to the carrier for transportation). In such a case, you are requested to wait until the item is shipped to your address and then file a return at sales@iguanaleathers.com

Goods Damaged in Transit:

If an item is damaged in transit, you must contact us at sales@iguanaleathers.com within 3 business days of receiving the damaged item. We will make arrangements to have the item returned to us and either send you a replacement or issue a refund.

Return of Faulty Goods:

If you have received a faulty item, please contact us at sales@iguanaleathers.com so that we can assist you. Time frames for refunds on faulty good will vary from product to product.

Items that Cannot be Returned:

In the interests of hygiene, certain items cannot be returned to us once the
packaging has been opened unless the item is faulty.

Our returns policy is in accordance with the American directive of Distance selling.